Teleservices has handled a number of outbound contracts for us to a high level of customer satisfaction. Teleservices were flexible and collaborative in their approach to our needs.It was important to us to have experienced call centre staff manage our account and again they exceeded our expectations with clear familiar voices on the end of the phone producing the results. We have been extremely pleased with the services provided by Teleservices
Our organisation relies on direct contact with science teachers in New Zealand, Australia and Singapore schools. Teleservices have been instrumental in providing us with accurate, timely and cost effective data to assist us in running programs that inspire students in science.
Teleservices assisted in a recent international database gathering project, and I couldn’t be happier with the results. They were tasked with contacting all of the Pharmacies in Australia, and obtaining key information and permission from people who are always busy. Teleservices were competitively priced, but more importantly the service they provided was brilliant. The project management was well structured, and the staff captured more information and insights about the database than we could have hoped for.
Teleservices have successfully managed multiple CATI based field work projects for Perceptive over the past few years. Their professionalism and the quality of their work has greatly assisted us in delivering quality research results to our clients. I would highly recommend Migs and his team.